The time has arrived for OASA to move into our new Data Processing program SAMS 2.2 which has been designed for Medicare to have better compliancy of Associations and the distribution of supplies to members. We have been gearing up for this since January 2021with updating our members data files and asking members to submit their orders on the correct order forms with all mandatory fields filled out correctly.

We understand the demographics of some of our members with, age / tech knowledge, so it is important that family members step up and help parents / siblings moving forward.

The mandatory information to be on every order form.

Medicare number ---- ----- -/- all 11 digits which includes the number next to the members name ……. 1.2.3.
Expiry date ….. 05/2023 (example only )
Pension/concession card number…………….Expiry date……
Date of birth. …… 04/07/1939 ……(example only )

IMPORTANT INFORMATION

As of August, all orders being placed need to be on the correct order forms, and to be filled out correctly. All mandatory fields to filled out correctly to avoid orders being delayed in processing and a delay in you receiving your supplies in a timely manner.

If you are posting your order form, please be mindful to have payment details filled out or do a direct payment into our bank. Details are on the order form. Also be mindful Australia Post is so slow. It takes approx. 10 days to get to us. Try faxing from your local post office.
All orders to be posted to members should have credit card details to pay for postage on the order form.

During this time of change for the staff and volunteers that process the orders, extra supply forms and new members information while learning the new data program, will need members to be mindful of the need for patience and do their bit to help by being compliant with our requests for correct information on the order forms.

The importance of this information is paramount to us moving forward into the New technical world of cloud based programs that Medicare require us to fulfill in a short time frame.

It is a scary time but with your help we will get there, so please fill out order forms correctly and be patient with this new process.

We have had correspondence from the Australian Council of Stoma Associations on the government’s plan to privatize the scheme. The government’s response to the EOI/Tender process below.

“At this time, no future tender process is planned for the program and there is no change to the existing program arrangements”

We, as an association can now move forward with confidence and look after our members and give them the best service that they deserve.

Thank you from Team OASA.

Well, the cool weather has started to settle in for the next few months. Personally, I love winter and good comfort food like soups and stews/casseroles dumplings and snuggling up with my dogs and watch the rain.

The time has arrived for OASA to move into our new Data Processing program SAMS 2.2 which has been designed for Medicare to have better compliancy of Associations and the distribution of supplies to members.
We have been gearing up for this since January 2021with updating our members data files and asking members to submit their orders on the correct order forms with all mandatory fields filled out correctly. We understand the demographics of some of our members with, age / tech knowledge, so it is important that family members step up and help parents / siblings moving forward.
The important information for every order form is:
Medicare number ---- ----- -/- all 11 digits which includes the number next to the members name ……. 1.2.3.
Expiry date ….. 05/2023 (example only )
Date of birth. …… 04/07/1939 ……(example only )
IMPORTANT INFORMATION.

As of June, all orders being placed need to be on the correct order forms, and to be filled out correctly. All mandatory fields to be filled out correctly to avoid orders being delayed in processing and a delay in you receiving your supplies in a timely manner.
If you are having your order posted, please be mindful to have payment details filled out or do a direct payment into our bank. Details are on the order form.

During this time of change for the staff and volunteers that process the orders, extra supply forms and new members information while learning the new data program, we will need members to be mindful of the need for patience and do their bit to help by being compliant with our requests for correct information on the order forms.
The importance of this information is paramount to us moving forward into the New technical world of cloud- based programs that Medicare require us to fulfill in a short time frame. It is a scary time but with your help we will get there, so please fill out order forms correctly and be patient with this new process.

Thank you to all our wonderful member who have already stepped up with the new processes.

Thank you.

Heather Walsh……..Executive Officer……..President of OASA


 

MEMBERSHIP FEE:
The compulsory Access fee for you to receive your Stoma appliances is due on the 30th June 2021. Plus, the administration fee of $20. There will be a $20 late fee applied from the 1st August 2021……… No membership fee No products.

If you are in financial hardship please make arrangements with the office for the fees to be made in installments so they are PAID by the 30th June.

Notification of Reversals is important as we must inform Medicare and keep our records up to date.

Notification of a member passing away is also important as there may-be an order sitting on the shelf waiting collection or a parcel to be posted out or being prepared for postage. If you could nominate a family member to inform us it would be greatly appreciated. I know it is a distressing time so within a month would be good. It is very important as we need to inform Medicare.

Medicare own the Stoma Appliance Scheme and we are answerable to them:

There is a form on the back of the renewal notice to update your details:

Please keep your details updated as it helps us to have the correct details especially if a member has gone into care or moved accommodation. If you have gone onto a pension since last year please inform us so we can update your file.

Making changes to your order or wanting to add something at the last minute can be a little tricky as we don’t keep all 4000 products on the scheme in our warehouse. Please be mindful that it may take a week or so to get that product in from the warehouses interstate. We do try to be accommodating so please be patient as we take pride in be efficient.

 

 

After 40 plus years of us fellow ostomates receiving our monthly products the scheme is about to receive a huge overhaul. The Federal Health Department have placed the “Ordering and Distribution of Ostomy Supplies” up for tender which means to privatize this service. It is a huge shock for us, as an Association who takes pride in servicing our members needs at a small fee of a $20 administration plus the compulsory access fee $50 for pensioners and $60 for non-pensioners. We hate to think of the costs involved for us to receive our supplies when this service is privatized. The association has been run by ostomates for ostomates on a voluntary basis with several paid staff to do all the legal paperwork involved with being compliant with Medicare. We receive our products on the PBS and that won’t change but what will change is the cost of how we access this service.

We have not got a crystal ball and can’t predict what is going to happen so all I can say is “WATCH THIS SPACE”

What you as members can do, is to please place your orders correctly with all fields filled in on the order form, put the correct codes for the products you need, learn what your monthly product allowances are, place your orders weeks before you need them as last minute urgent orders will be a thing of the past. We need to get into the routine of learning to manage our supplies efficiently so when the changes, whatever they maybe, we will be able to cope.

Our older members will be affected the most if they don’t have access to the internet, a credit card or family support to help them place orders and help them cope.

Nursing homes will need to be extra vigilant when it comes to looking after an ostomate in their care. They are the most vulnerable when it comes to having a stoma, as they don’t have control of the ordering of their products in a limited timeframe.

We, as an association, don’t know what our role will be in the scheme of their plans for being able to look after our members and their needs. The association is owned by the members so we may become a Stoma Clinic and education center for new ostomates, careers or just support services.

There are approx. 49,000 people in Australia with a stoma and these changes are coming and we must be prepared. There is no time frame as yet for the roll out of the changes so that will give us time to prepare our members to start being responsible for their orders, their supplies and most of all to become tech savvy or enlist the help of tech savvy family members. The public library can also be helpful with supporting older members with sending orders by fax or email.

WE MUST PREPARE FOR THE WORST AND HOPE FOR THE BEST.

We, as an association will do our best to help the members with this transition into the new era of progress. We can only do so much to help, so you must be prepared to step up and be responsible for your own orders and supplies.

The Board, staff and volunteers would like to wish everyone a safe and Merry Christmas 2020.

 


Well life is about to get interesting on June 1st 2020 with pubs opening with 80 people aloud in and that means going out for dinner, YES so happy. Gyms and indoor fitness centres and boy that is needed as everyone has beefed up a bit while sitting home on the sofa in front of the TV. Lots of other goodies are on the list with funerals, beauty salons ALSO but I am here to say that OASA is NOT lifting their restriction at the moment. Our Stoma Clinic is starting up again and that means that there could be some vulnerable members coming in plus we still need to keep ourselves safe for our members so we can remain open.

Heather Walsh | President of OASA

 


I would like to introduce you to our wonderful Stoma Rabbit Daisie. She is our associations mascot and makes us smile. Keep an eye out for our display coming soon with other bears, rabbits and other friends that will be for sale. Daisie is “NOT for SALE” so watch this space.

The Board and Management of the Ostomy Association of South Australia appreciate all our Volunteers and the huge contribution they make to keep the wheels turning.

Because of the Covid-19 restrictions we can’t have a function to show our appreciation until the restrictions are reduced. A date and Venue to be announced so watch this space.